FAQ

 

Can I use wall panels for floors or ceilings?

It is not recommended to use bathroom wall panels on the ceiling as they may be too heavy or on the floor as it is not slip resistant. For the ceiling we offer a wide range of lightweight ceiling panels and special LVT flooring,

Can wall panels be applied directly to tiles?

Yes, provided they are sound, our bathroom wall panels are suitable for covering old bathroom tiles. They can also be installed directly on to timber frames and plasterboard.

Can I use Multipanel wall panels above 2400mm high?

Yes, but you'll have to seal the top edge with the appropriate profile and sealant. Panels can be extended above 2.4m by using a H trim but there will be a visible join. 

Can I order Multipanel wall panels in larger sizes than 2400mm x 1200mm?

No, this is the maximum size of the raw materials, but by using a continuous ‘H’ joint profile or Hydrolock tongued and grooved edges you can join the bathroom panels.

Are your wall panels stain and mould resistant?

Multipanel bathroom wall panel laminates conform to EN 438-3 and are guaranteed to achieve the stain resistance requirements of this international standard.

In addition, in-house testing has shown that Multipanel® bathroom panels will be unaffected by brief contact with most standard shower products, including coloured shampoos and detergents. 

Avoid contact with bleach, tanning agents, hair dyes and root restorers as these products could harm the laminate.  If one of these substances accidentally comes into contact with the panel, rinse immediately with plenty of warm water.

If substances are allowed to remain on the surface for a long period staining may occur, particularly on textured laminates.

Multipanel shower wall panels have excellent mould and bacterial resistance.

How do I clean Multipanel?

We recommend cleaning Multipanel bathroom panels with a micro-fibre cloth, warm water and a non-abrasive mild detergent. Scouring powders or similar products should not be used.

Wiping after use should be sufficient to prevent staining in most cases.

Lime scale residues may be removed using a soft cloth and a 10% solution of citric or acetic acid, household white vinegar and / or lime juice. 

Commercial lime-scale removers are not recommended.

What is the weight of Multipanel?

2400mm x 1200mm x 11mm panels weight approximately 20-25kg. Download our installation guides for weights specific to your type of wall panel.  

What is the warranty on Multipanel?

Wall panels from the Neutrals, Linda Barker, Classic and Heritage Collections have a 30 years from date of purchase, covering cracking, de-lamination and panels remaining watertight, if installed, sealed and maintained according to our published recommendations.  

Are Multipanel wall panels from a sustainable source of timber and Forest Stewardship Council® (FSC®) certified?

Multipanel wall panels from the Neutrals, Linda Barker, Heritage and Classic Collections are certified under the Forest Stewardship Council® (FSC®) C128180. Our timber materials are procured from well-managed and sustainable sources.